Welcome to sMa Digital Hub. By accessing or using our website, services, or engaging with us for any project, you agree to comply with and be bound by these Terms & Conditions. Please read these terms carefully before using our services.

1. About Us

sMa Digital Hub provides digital and technology-related services including website development, web hosting, training programs, logo and branding design, pamphlet and flyer design, business card design, and other digital services.

2. Services

Our services may include, but are not limited to:

• Website design and development
• Website maintenance and updates
• Domain and web hosting services
• Website migration and technical support
• Digital and IT training programs
• Logo and branding design
• Pamphlet, flyer and promotional material design
• Business card design
• Educational worksheet and document design
• Other customized digital services

3. Project Requirements

Customers are responsible for providing accurate information, content, images, logos, documents, credentials, and other materials required to complete a project.

Delays caused by incomplete, inaccurate, or late submission of required materials may affect the project delivery timeline.

4. Pricing and Payment

All service charges will be communicated to the customer before the project or service begins.

Depending on the project, an advance payment may be required before work commences. For larger projects, payment may be divided into milestones or stages as mutually agreed.

Prices may vary depending on project requirements, complexity, revisions, hosting, domain registration, plugins, themes, licenses, or other external costs.

5. Website Development

Website development will be carried out according to the requirements agreed upon with the customer.

Customers are responsible for ensuring that the content provided for their website does not violate applicable laws, copyright, trademarks, privacy rights, or other third-party rights.

Additional features or requirements outside the originally agreed scope may incur additional charges.

6. Design Services and Revisions

For logo, branding, pamphlet, flyer, business card, and other design services, the number of revisions may depend on the package or quotation agreed with the customer.

Major changes to an approved design may be treated as a new requirement and may incur additional charges.

7. Domain and Hosting Services

Where domain registration or web hosting is provided through third-party service providers, such services may be subject to the respective provider’s terms and policies.

Domain and hosting availability depends on the third-party provider. sMa Digital Hub is not responsible for service interruptions, server downtime, suspension, renewal issues, or technical problems caused by third-party hosting or domain providers.

8. Third-Party Software and Services

Websites may use third-party themes, plugins, APIs, fonts, payment gateways, hosting services, analytics tools, or other external services.

Some third-party services may require separate licensing or subscription fees. sMa Digital Hub is not responsible for changes, discontinuation, pricing changes, compatibility issues, or limitations imposed by third-party providers.

9. Training Programs

Training programs are provided for educational and skill-development purposes.

Course schedules, duration, fees, training materials, and other conditions will be communicated before enrollment.

Completion of a training program does not guarantee employment, placement, freelancing opportunities, certification, or a specific salary.

10. Intellectual Property

Unless otherwise agreed in writing, the customer retains ownership of original content, photographs, logos, documents, and materials supplied by the customer.

Upon full payment, the customer may receive rights to use the final agreed deliverables created specifically for the project, subject to any third-party licensing restrictions.

Third-party themes, plugins, fonts, stock images, software, templates, and other licensed materials remain subject to their respective license terms.

11. Customer Content and Copyright

Customers must have the necessary rights and permissions to use any content, images, videos, logos, text, trademarks, or other materials provided to sMa Digital Hub.

The customer is responsible for any copyright, trademark, privacy, or other legal claims arising from materials supplied by the customer.

12. Website Maintenance and Support

Website maintenance and technical support are provided according to the service package or agreement selected by the customer.

Support does not automatically include major redesigns, new features, additional pages, content creation, third-party service issues, or extensive technical modifications unless specifically agreed.

13. Cancellation and Refunds

Cancellation and refund eligibility will depend on the nature and stage of the service.

Payments already made for completed work, customized designs, purchased licenses, domain registration, hosting, third-party services, or other non-refundable expenses may not be refundable.

If a customer cancels a project after work has started, charges may apply for the work already completed.

14. Service Availability

We aim to provide reliable and timely services. However, we do not guarantee that our website or services will always be available without interruption.

Temporary unavailability may occur due to maintenance, hosting issues, internet problems, technical failures, security incidents, or circumstances beyond our reasonable control.

15. Limitation of Liability

sMa Digital Hub will make reasonable efforts to provide services professionally and according to the agreed requirements.

However, we shall not be responsible for indirect, incidental, consequential, or business losses resulting from website downtime, data loss, third-party service failures, cyber incidents, hosting problems, domain issues, or circumstances beyond our reasonable control.

16. Privacy

Personal information submitted through our website or while using our services may be processed in accordance with our Privacy Policy.

17. Prohibited Use

Customers must not use our services or website for activities that are unlawful, fraudulent, abusive, harmful, or that violate the rights of others.

18. Changes to These Terms

sMa Digital Hub reserves the right to update or modify these Terms & Conditions when necessary.

Changes may be published on this page with an updated “Last Updated” date.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with our services shall be subject to the applicable jurisdiction of courts and authorities in India.